Spa Etiquette & Policies
We welcome you to relax and revive in our casual luxury wellness environment. In order to create an environment that is mutually enjoyable for all guests, we have outlined our policies and culture for your review:
FOOD & BEVERAGE: Food & beverages including alcoholic beverages are not allowed to be brought into the spa. Should you wish to bring a cake for a special celebration, please make arrangements prior with spa management.
MINIMUM AGE REQUIREMENTS: Minors under the age of 18 are not permitted into the spa without adult supervision. Guest ages 14 and over are welcome to schedule a massage service with a parent in the treatment room at all times. Minors ages 12 and up are welcome to enjoy Teen Facial, Hair, or Nail Services.
CELLULAR PHONE USE: for the comfort of other guests, please refrain from cellular phone use or other devices that may disturb guest relaxation in all areas of the spa.
PERSONAL ITEMS & JEWELRY: please do not place your valuables inside the spa robes or lockers. The spa is not liable for any lost personal valuables.
DRUG & ALCOHOL USE: For the safety of our staff and guests, drug and alcohol abuse will not be tolerated. Inebriated guests may be asked to leave safely and denied service.
GUEST: if you wish to bring a guest to enjoy the spa, amenities, and beach with you, all guests not receiving service of $100 or more, may purchase a Vitality Day Pass to enjoy the spa amenities and beach access with lounge chair and umbrella.
GRATUITY: A 20% customary gratuity will be added to all spa services and experiences at the time of your checkout.